Delivery and returns

pink cloud studio

Delivery and returns

Hi there!

Placing an order is super easy and you can check the shipping costs for your order in the cart on the checkut page, just add your name, address and country and the total shipping cost will be calculated for you. Guide prices below:
WITHIN BELGIUM

Prior Post (not tracked) 2-4 working days
Mini Cards I € 1.5
Greeting Cards I € 2.95
Prints I € 2.95
Notepads I € 4.50

EUROPE
International Airmail (not tracked) 5-7 working days
Mini Cards I € 2
Greeting Cards I € 4.95
Prints I € 4.95
Notepads I € 7.50

REST OF THE WORLD
International Airmail (not tracked) 7-21 working days
Mini Cards I € 2.50
Greeting Cards I € 6.95
Prints I € 6.95
Notepads I € 9.50

Most of the orders will be send by letterbox mail. If your order is too big or too heavy I will automatically send it to you with parcel track & trace service. You'll get a message with a tracking code.

HOW CAN I PAY?
We accept all major credit/debit cards through our secure checkout.

WHEN WILL MY PARCEL ARRIVE?
Everything is sent to you from the desk of pink cloud studio and packed with care in strong cardboard boxes or envelopes. Within Belgium you should receive your order within 2-4 days, within Europe allow up to 5-7 days and the rest of the world allow up to 21 days.

RETURNS
RETURNING MY ORDER?
You may withdraw your order by notifying uw within 14 days from the day that you received the ordered products.
1. Send us by email a withdrawal notification containing your name, address, e-mailadres, the order number and a specification of which products you that the withdrawal relates to.
2. I will send you by mail the official return form. This return form is - completed and signed - to be sent together with the returned products.
3. You must then also, immediately and within 5 working days from the date of the withdrawal notification, return the withdrawn products to us at your expense. You are responsible for the condition of the products during the shipment back to us and we therefore strongly recommend that you send these well packed, in good condition and in their original box and/or packaging.

To read the full "right to withdrawal" policy, just go to the "terms and conditions" page on our website.
Returning address:
pink cloud studio
Crius Consulting BV
Werbrouckstraat 45
BE-2020 Antwerp